![]() With the integration Avaya brings click to call, Telephony and video presence and multi-call handling. The user performs their normal Lync sign-in. We are dealing with customers who have decided from a Microsoft perspective that they want Lync on the desktop. Luke Kannel, Director of Operations - ConvergeOne © Copyright Private and confidential.Ģ What’s Available? Many Options – Changing with “Cloud” and “Clients”Ĭlick to call with an Existing Avaya handset Remote Call Control Avaya Communicator for Microsoft Lync Call via Work Avaya/Skype for Business Voice and Conferencing Services Session Manager TDM Gateway SBC Cloud Connector Edition © Copyright Private and confidential.Īvaya Voice Avaya Communicator for Microsoft Lync 6.4 Leverages existing telephony infrastructure (no additional QoS, network capacity, or hand/headsets needed) SIP or H323 Options By default, disables Lync/SfB Voice and Video Works with Skype for Business Online Avaya and Microsoft Voice Call via Work SIP Integrated to Avaya telephony Leverages “dial out” capabilities of Skype for Business Enterprise Voice (MSFT PBX) is selectable by end user 2 “side by side” PBXs © Copyright Private and confidential.ĥ Avaya Communicator for Microsoft Lync 2010/13/SfB*Įnhances Lync user experience Click-to-call, telephony/video presence, multi-call handling Escalate from IM to voice to video call Mid-call Control (Release, Hold and Retrieve, DTMF, Transfer and Conference, Handoff and Dial Pad Dialling) Simultaneous ringing (Extensions, Devices, Clients) Lync Skype for Business sign-in Client-side integration Uses Lync Client SDK No Lync /SfB voice licenses or devices Multi-platform support On-premise & Office 365 options Avaya Aura®, CS 1000 / Aura, IPO Extending the stack Click-to-call from Office, Outlook, SharePoint, Internet Explorer, Firefox and Chrome VDI Experience with Communicator for Lync Virtual machines in the data center running client Desk Phone or VDI Communicator: Media presented locally With Avaya Communicator for Microsoft Lync 6.4 we have an integration into Lync that preserves the Lync IM and presence user experience. Presentation on theme: "Avaya and Microsoft Integration Options"- Presentation transcript:ġ Avaya and Microsoft Integration Options ![]()
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